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GoToConnect
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GoToConnect Overview

GoToConnect features

GoToConnect Plans

GoToConnect Comparison

GoToConnect Overview

GoToConnect is a scalable, cost-effective, all-in-one business phone and meeting system. It combines the tools of what was the Jive phone service with GoToMeeting’s web, audio and video functionalities into one simple Unified Communications platform (Voice, Video, and Contact Center), providing a comprehensive set of communication tools to businesses of all shapes and sizes.

GoToConnect Features

Easy setup and configuration

Getting your system up and running is as simple as ordering lunch. Quickly configure all of your call routing in a visual editor.

Calls from anywhere

GoToConnect works where you do. Easily switch between your desk phone, desktop app, or our mobile app to stay connected.

Face-to-face collaboration

Get HD video conferencing included with every license and consolidate your communication tools with one application.

Top-notch performance and reliability

99.996% uptimes, low bandwidth usage and distributed cloud architecture make GoToConnect one of the faster, most reliable cloud systems available.

24/7 Support

Around-the-clock support with an average resolution time <30 minutes keeps your team collaboration when and where you need it.

Enterprise-grade security and privacy

We keep your conversations and data safe and secure with top-of-the-line security features and adherence to standards like SOC 2 Type II and GDPR.

Get more done with easy integrations

GoToConnect integrates with the apps your team already uses – like Slack, Outlook, Salesforce and Microsoft Teams.

Admin Tools – for total control

GoToConnect eliminates the traditional complexity of setting up a sophisticated business phone system.

Call flows you can follow

Our Dial Plan Editor features a drag-and-drop visual interface for a clear view of your customized call flows. It’s easy to understand and change on the fly, wherever you are.

Calls on your schedule

Set up call-routing schedules for when your business is open, closed for the evening or off for the holidays. Add custom greetings to inform callers of your hours.

Day-to-day analytics

Once you’re set up, GoToConnect reports, and dashboards give you unprecedented visibility into how your employees are communicating and collaborating.

GoToConnect Plans

Basic

USD 24 /user/month
Simplified business phone system with basic meeting features

  • Call from Any Device, Anywhere
  • Existing Number Porting
  • Local, Toll-Free & Vanity Numbers
  • Smart Call Routing
  • Unlimited Extensions
  • Call Forwarding
  • 1 Auto Attendant Recorded Greetings
  • 1 Customizable Dial Plans
  • 1 Ring Groups
  • 1 Call Queues
  • International Calling - Per minute
  • Toll-Free Minutes - $.03 /min
  • Audio Conferencing
  • 40 mins Meeting Duration
  • 4 Meeting Participants
Learn more

Standard

USD 29 /user/month
Fully featured phone, chat, and video conferencing system

  • Everything in Basic +
  • Unlimited Auto Attendant Recorded Greetings
  • Unlimited Customizable Dial Plans
  • Unlimited Ring Groups
  • Unlimited Call Queues
  • Unlimited Multi-Site Compatible
  • E-Fax
  • International Calling 50+ included (other countries per minute)
  • Voicemail to Email
  • Seamless Call Management
  • Paging
  • Intercom
  • Call Recording
  • Caller Hold Time Report
  • Real-Time Analytics
  • Toll-Free Minutes
  • 1,000 included per account ($.019 /min thereafter)
  • Unlimited Meeting Duration 150 Meeting Participants
Learn more

Premium

USD 39 /user/month
Our standard package plus support center and exclusive features

  • Everything in Standard +
  • Toll-Free Minutes
  • 5,000 included per account ($.019 /min thereafter)
  • 250 Meeting Participants
  • Customizable Cloud Contact Center
Learn more

GoToConnect Comparison

Microsoft frontline worker plans empower Frontline workers with cloud- based apps and productivity services including office 365 and business- class communication with outlook and it also offers cloud storage with OneDrive.

F.A.Q.

Got a question? We’ve got answers.
Visit our Support Center for more questions.
GoToConnect offers three plans: Basic, Standard and Premium – each with different pricing based on your business’ needs. Our most popular option is GoToConnect Standard, which includes unlimited use of top PBX features like call queues, ring groups and dial plans. It also includes meetings for up to 150 participants.
GoToConnect Premium includes video meetings for up to 250 meeting participants and offers a powerful integrated Contact Center solution to bring better customer service capabilities to your business.
You can port (transfer) your current business phone number directly to your GoToConnect account. If you’d like a new phone number, you can create unlimited numbers and extensions at any time. The number porting process depends on many factors, such as how long it takes for your current carrier to confirm the transfer.
You can take advantage of GoToConnect video conferencing, voice calls, messages, and admin feature directly on your computer or mobile device – no special phone hardware necessary.
Yes! We offer a multitude of integrations to streamline workflows and maximize productivity. Check out GoToConnect integrations marketplace for more information.
GoToConnect is great for small businesses looking for an integrated cloud phone system, meetings, and messages, thanks to its flexibility, cost effectiveness, and speed of deployment.